RESILIENCE, PEOPLE AND INFORMATION, A TRIANGLE TO BUILD SUSTAINABILITY

Digital revolutions and developments have been changing the way we work, socialize and experience the world. In our complex reality dynamic changes occur with an increasing frequency, where the role of IT is obvious. The COVID pandemic highlighted this development even more and made us realize that the old ways of working are no longer valid. In this conceptual paper we sketch different scientific views to offer practical solutions to deal with challenges. We focus on dynamic developments on concepts from ecology and economics, identify some traps and link the insights to management, leadership, teams and the requirements for a successful cooperation. Our goal is to identify the most crucial elements of sustainability: resilience, people and information, offer organizations developing solutions using the Adaptive Cycle of Resilience and help the reader to develop understanding social responsibility towards resilience and sustainability. © Proceedings of the 2021 AIS SIGED International Conference on Information Systems Education and Research.

ECOSYSTEM APPROACH TO LIFE-LONG LEARNING

The world is constantly changing and facing us with challenges to which we do not know the solutions. COVID-19 forms a clear example of this development. To be able to react properly on this type of development Life-long learning forms a crucial element in this. In this discussion paper, four inherently related concepts were brought together: life-long learning, cooperative learning, the Adaptive Cycle of Resilience (ACoR) model and ecosystems. By combining these concepts, we intend to rethink our learning structures. In this light, two questions are raised. One, how do we make sure we are prepared for unforeseen events like COVID-19? And two, what is the role of evaluation in the process of preparing for the unknown? How do we know what to evaluate? The main concepts are structured into a proposed integrated ecosystem architecture to facilitate life-long learning, which contributes to laying the foundation of the development of ecosystems in which life-long learning is the main objective. © Proceedings of the 2021 AIS SIGED International Conference on Information Systems Education and Research.

PERSONAL COMMITMENT AND PERFORMANCE IMPROVEMENT: A NEW EVALUATION

Guaranteeing quality education is a right of the people and an obligation of educational institutions. Therefore, they permanently pay attention to and initiate interventions to assure and improve the quality. At the University of Amsterdam (UvA), this focus is mainly on the quality of the taught knowledge and transferring it from teacher to student. An aspect not receiving much attention is how the students feel during the education. COVID-19 raised awareness on the topic of well-being. At UvA, the evaluation surveys were extended with questions about digital education after the course ended, when no improvements were possible any longer. The results only impact the future education and not the student, so students do not feel like filling in the evaluations. Our research focuses on whether personal attention to well-being and personal involvement plays a role in creating added value to the quality of education. © Proceedings of the 2021 AIS SIGED International Conference on Information Systems Education and Research.

Fine-tuning the Evaluation Focus in the University Cooperative Learning Model in Relation to the Pandemic

Due to the coronavirus disease of 2019 (COVID-19) crisis, the University of Amsterdam faced a sudden need to shift our education to online learning. We experienced that radical impact given that we were amid efforts to restructure one of our courses in March, 2020. That restructuring, which focused on improved cooperative learning, would have required contact-based education. The sudden COVID-based shift to online learning limited the opportunities for cooperation, mutual knowledge sharing, and inspiration. Students needed more intensive stimulus to stay involved and active. We understood that more focus on evaluation helps educators to obtain better insight into the learning progress of students and to adapt the educational processes to improve students' learning outcomes and their learning journey. We realized that traditional end-of-course evaluation alone does not suffice the new requirements of online education. We saw a need for continuous evaluations during the course to monitor the learning trajectory that students followed. In this paper, we share our experience about the changing role of evaluation due to the COVID-19 pandemic, and describe how evaluating effectiveness, success, efficiency impacts the online work with students.